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Terms & Conditions

About These Terms

These Terms & Conditions govern your use of the Exyon Group website ("Website") and any products, services, platforms, portals, diagnostics, repair services, trade-in services, and related offerings provided by Exyon Pty Ltd ("Exyon", "we", "our", or "us").

By accessing or using this Website, you agree to be bound by these Terms.

If you do not agree with these Terms, you must discontinue use of the Website.

Website Use

You agree to:

  • Use the Website lawfully and responsibly.

  • Not interfere with Website functionality or security.

  • Not attempt to gain unauthorised access to any systems, networks, or accounts.

  • Not use the Website for fraudulent or unlawful purposes.

We reserve the right to suspend or terminate access where misuse is identified.

Products and Services

Exyon may provide products and services including but not limited to:

  • Refurbished devices

  • Device trade-in programs

  • Device diagnostics

  • Data erasure services

  • Device repairs

  • Parts and accessories

  • Device lifecycle management

  • B2B technology services

  • Dealer and partner programs

Product availability, pricing, specifications, and service offerings may change without notice.

Quotes and Pricing

  • Any quotation provided by Exyon:

  • Is valid only for the period stated in the quote.

  • May be withdrawn or amended prior to acceptance.

  • Is subject to stock availability and verification.

  • Pricing errors may occasionally occur. Exyon reserves the right to correct any pricing inaccuracies.

Trade-In Services

Where you participate in a trade-in program:

  • You confirm that you are the legal owner of the device.

  • The device must not be stolen, financed, leased, or subject to third-party ownership.

  • Device assessments may alter the final trade-in value if the condition differs from information provided.

Exyon reserves the right to:

  • Revise offers following inspection.

  • Reject devices that do not meet program requirements.

  • Return devices or recycle them in accordance with agreed procedures.

Diagnostics and Data Erasure

Exyon may perform diagnostic testing and data erasure services.

While industry-standard processes are used, customers remain responsible for:

  • Maintaining backups of their data.

  • Verifying that all required information has been retained prior to submitting devices.

Exyon shall not be liable for any loss of data, software, applications, or content stored on devices.

Repairs and Parts

Repair services are subject to:

  • Device inspection.

  • Parts availability.

  • Technical feasibility.

Repair timeframes are estimates only.

Exyon will not be liable for delays caused by suppliers, logistics providers, manufacturers, or circumstances outside our control.

Customer Accounts

Some services may require account registration.

You are responsible for:

  • Maintaining the confidentiality of login credentials.

  • All activities conducted under your account.

  • Providing accurate and up-to-date information.

Exyon may suspend or terminate accounts where misuse is detected.

Intellectual Property

All Website content, including:

  • Logos

  • Branding

  • Graphics

  • Text

  • Software

  • Designs

  • Documentation

remain the property of Exyon Group or its licensors.

You may not reproduce, distribute, modify, or commercially exploit any content without written permission.

Third-Party Services and Links

The Website may contain links to third-party websites, platforms, payment gateways, or service providers.

Exyon is not responsible for:

  • Third-party content

  • Third-party policies

  • Third-party security practices

  • Third-party products or services

Use of third-party services is at your own risk.

Limitation of Liability

To the maximum extent permitted by law:

Exyon shall not be liable for any indirect, incidental, consequential, special, or economic loss arising from:

  • Website use

  • Service interruptions

  • Data loss

  • Product defects beyond applicable warranties

  • Business interruption

  • Loss of profits

Our total liability shall be limited to the amount paid by you for the relevant product or service.

Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any rights or remedies available under the Australian Consumer Law (ACL) or other applicable legislation.

Where goods or services are supplied to consumers, statutory guarantees apply.

Privacy

Your use of the Website is also governed by our Privacy Policy.

By using the Website, you acknowledge that personal information may be collected, used, and disclosed in accordance with our Privacy Policy.

Website Availability

We make reasonable efforts to ensure the Website remains available.

However, we do not guarantee uninterrupted access and may suspend, modify, or discontinue any part of the Website without notice.

Changes to These Terms

Exyon may update these Terms from time to time.

The latest version will always be published on this Website.

Continued use of the Website following changes constitutes acceptance of the revised Terms.

Governing Law

These Terms are governed by the laws of Victoria, Australia.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Victoria.

Contact

Exyon Pty Ltd

​

Website: https://www.exyon.com.au

​

Email: hello@exyon.com.au

​

12 105 Cochranes Rd.

Moorabbin, VIC, 3189

Australia

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